Credas are thrilled to announce a brand new partnership with award-winning conveyancing firm Muve, helping to make the process of buying or selling a home faster, easier and more secure for their customers.
Muve, recently named National Conveyancing Firm of the Year 2024 and recognised as one of the UK’s fastest-growing private companies, is well known for its mission to simplify the often complex world of property transactions. Muve was looking for an adaptable, tailored solution across its B2B and B2C services for a seamless onboarding experience, which is where we came in.
By automating the due diligence process with our market leading technology, we were able to offer smarter, flexible hands-off solutions that eliminated the manual labour involved in the process for Muve’s staff.
David Jabbari, CEO of Muve, said:
“At Muve, we’re committed to transforming the conveyancing experience through innovation. Credas has helped us take a big step forward – building seamless, secure onboarding journeys that reflect our ambition and put our clients first.”
One of the key challenges Muve wanted to tackle was the Source of Funds process – a critical but time-consuming part of buying a home. With Credas’ help, this step has been streamlined using a blend of open banking technology and document uploads, giving customers more options and making it easier for them to complete the process as easily as possible.
We also created custom branding for two different business units including automating emails which presented a consistent and seamless customer experience.
The results speak for themselves. In early trials with bespoke journeys created by us, Credas outperformed Muve’s previous provider, offering better outcomes and a smoother journey for clients.
Tim Barnett, CEO of Credas Technologies, added:
“Our partnership with Muve has been incredibly rewarding. Their feedback has helped us improve our product, including new features that make reviewing financial evidence quicker and easier. We’re excited to keep supporting Muve as they grow.”
Together, we are showcasing how digital tools can remove friction from the home-moving process – helping buyers and sellers get to completion with less hassle and more confidence. We are thrilled to be partnering with them, and hope to continue to do great things together as we go into the future – watch this space!
