Overview
In late 2025, as UK businesses prepared for significant regulatory change, Bright, the provider of award-winning compliance and company secretarial software, sought a robust solution to help its users meet the new Companies House identity verification requirements that came into force on 18 November 2025. With more than 500,000 companies and their associated directors managed through Bright’s Inform Direct platform, the organisation needed a verification partner capable of delivering speed, scale, and absolute compliance.
Bright selected Credas Technologies, the UK leader in identity verification, to embed an effortless, fully compliant director verification process directly into Bright’s company secretarial software, Inform Direct.
The result: a deeply integrated experience that has already processed tens of thousands of successful checks, giving accountants a faster, more secure, and more intuitive way to meet new obligations without re-engineering their established workflows.
This case study explores how Credas helped Bright stay ahead of regulatory change, unlock efficiency for accountants, and strengthen its leadership position in the company secretarial and compliance software market.
The Challenge
A major regulatory shift with major operational implications
With Companies House mandating identity verification for all directors and Persons of Significant Control (PSCs), thousands of accountants faced the prospect of managing new compliance tasks on behalf of their clients. Yet the verification process provided directly by Companies House presented several limitations:
- Limited document support
- Additional steps outside existing workflows
- Potential delays in processing documentation
- Added friction for accountants managing multiple portfolios
Bright recognised that to support its customers effectively, director verification needed to be:
- Fully compliant
- Fast
- Integrated directly into accountants’ existing processes
- Scalable for hundreds of thousands of users
- Simple for non-technical firms to adopt
To achieve this, Bright needed a verification partner with proven compliance credentials, industry-leading technology, and the ability to integrate smoothly into the existing workflows of Bright’s company secretarial software, Inform Direct.
The choice
Credas was selected based on its strong track record, market-leading technology, and deep commitment to compliance.
Key reasons for selection:
- The ability to create flexible and bespoke journeys, designed specifically for the dynamic processes that Bright required
- Low-code, API-first architecture, enabling rapid and lightweight integration
- Support for international document verification and NFC-enabled checks
- A proven ability to verify high volumes of users, with Credas processing over 4 million individuals a year
- A reputation as the first Identity Service Provider certified to a “very high” level of confidence under the UK Government Trust Framework
“Our partnership with Credas marks a significant step in delivering a seamless, secure identity verification feature that meets the rigorous standards set by Companies House”
Ben Bishop, Chief Product & Technology Officer at Bright.
The solution
A fully embedded director verification feature within Bright’s company secretarial software, Inform Direct
Credas worked closely with Bright’s product and technology teams to deliver a seamless verification experience integrated directly into Inform Direct.
The integration allows accountants to:
- Initiate director checks within their existing workflow
- Send verification requests instantly to directors
- View live verification statuses within the platform
- Access faster results than through Companies House
- Benefit from a wider range of accepted documents
- Maintain a complete audit trail for compliance
The experience was designed to feel native to users, ensuring they could adopt the new feature without additional training or disruption.
High-volume performance from day one
Thousands of checks have already been processed through the integrated solution, proving its reliability under real-world conditions. Daily usage continues to grow as accountants embrace the simplified approach.
The results
Seamless compliance for accountants
Early adopters reported:
- Significantly faster verification results
- Reduced administrative burden
- Improved accuracy and reduced risk of error
- Simplified onboarding for directors and PSCs
Accountants are now able to complete mandatory checks alongside other compliance tasks, reducing delays and meeting the new regulatory guidelines.
A stronger competitive edge for Bright
By embedding Credas technology, Bright strengthened its position as a market leader in company secretarial and compliance software. Its customers can now deliver a premium, compliant service to clients without additional tools or manual processes.
Future-ready architecture
The integration lays the foundation for expansion into:
- Right-to-work checks
- Anti-money laundering (AML) compliance
- Broader identity verification requirements across the accounting lifecycle
- This ensures Bright’s platform continues to evolve with regulatory and technological change.
Shared commitment to trust and security
“Bright’s selection of Credas reinforces the growing demand for trusted, compliant identity verification, particularly in line with the recently changed Companies House reforms. Together we’re helping thousands of businesses stay ahead of regulation and compliance requirements.”
— Tim Barnett, CEO, Credas Technologies
